Bookkeeper and Coordinator jobs in Marrakesh now available

Bookkeeper and Coordinator jobs in Marrakesh now available. send your CV and a short introduction here about your experience in bookkeeping and accounting. 2. Property Administration & Customer Service Coordinator We are looking for an organised and self despline customer serivice to join our business team. Position: Property Administration & Customer Service Coordinator Location:  Marrakesh Type: Full time Wage: 5800 dhs monthly Working Hours: 40 hours per week   Language Requirement: Fluent spoken and written English is essential. About the Role We are looking for organised, reliable, and detail-oriented team members to support the management of residential and commercial properties in Ireland. The successful candidate will work remotely from Morocco and assist with tenant communication, rent collection follow-up, property administration, bookkeeping support, compliance, maintenance coordination, and monthly reporting. The ideal candidate should have excellent customer service skills, strong attention to detail, confidence using email and spreadsheets, and the ability to follow up professionally with tenants, contractors, insurance companies, and utility providers. Main Responsibilities

1. Tenant Administration & Move-In Support

Support the move-in process once the property manager confirms the tenant. Gather tenant information and ensure all required documents are complete and in order. Ensure rent and security deposits are paid in full before check-in. Maintain accurate tenant records and property files. Rent Collection & Arrears Follow-Up Monitor rent payments and ensure tenants pay on time. Send reminders for upcoming or overdue rent. Follow up with tenants regarding rent arrears. Keep accurate records of all payment follow-ups. Property Compliance & Administration Assist with RTB registration and property compliance requirements. Support rent review processes and rent arrears tracking. Ensure residential and commercial properties remain compliant with Irish property regulations. For commercial tenants, ensure tenant insurance is in place and valid.

2. Tenant Communication & Customer Service

Respond to tenant queries by phone, email, and messaging. Handle maintenance requests from tenants. Request photos or videos from tenants when maintenance issues are reported. Add maintenance issues to the maintenance tracker. Guide tenants on simple issues that do not require maintenance visits. Maintenance & Property Coordination Notify the property manager when checkout inspections are needed. Arrange cleaning after tenants move out. Coordinate building maintenance such as: Fire safety checks Drainage maintenance Gas boiler servicing General repairs Follow up with contractors and ensure work is completed. Bills, Insurance & Bookkeeping Support Ensure all property-related bills are paid on time.

3. Residential properties

LPT Electricity Gas Bin charges Insurance

4. Commercial properties

Water Rates Insurance Electricity Gas Bin charges

5. Project Management/ Office

Follow up to ensure tenants and landlords have paid the correct bills. Track payment deadlines and avoid missed payments. Support bookkeeping tasks by recording income and expenses. Keep organised records of invoices, receipts, and payments. Monthly Reporting Prepare monthly property reports for landlords. Include information on: Rental income Expenses Maintenance costs Inspection updates Outstanding payments Requirements Previous experience in customer service, administration, bookkeeping, property management, or a similar role. Strong communication and organisational skills. Good knowledge of Microsoft Excel, Word, Google Sheets, and email. Ability to work independently and manage multiple tasks. Good attention to detail. Professional attitude when dealing with tenants and landlords. Experience with property management software is an advantage.

Preferred Skills

Bookkeeping or accounting knowledge. Ability to handle sensitive information professionally.

How to Apply Please send your CV and a short introduction here explaining your experience in customer service, administration, bookkeeping, or property management. Include your English proficiency level and your availability.